Matching Your Tech to Your CAS Clients

Why it is worthwhile.

By Hitendra Patil
Client Accounting Services: The Definitive Success Guide

Client accounting services essentially requires an ability for your firm to be able to best serve the needs of all your clients. In other words, your firm’s technology stack, services, processes and pricing packages need to cater to businesses of different sizes, turnovers, as well as various levels of tech-savvyness of the business owners and their employees. In yet other words, your firm should have the ability to do part of the accounting work or all the work your clients offload to your firm.

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In such cases, you want the technology stack to be as standardized as possible to avoid costly, error-prone and time-consuming need to deal with a variety of software. At the same time, when clients do part of the work, you must seek to implement collaborative technology on the cloud to eliminate duplication of data entry and mailing/emailing information back and forth between your firm and clients. This will, most likely, require you to convince your clients of the benefits of common, collaborative, cloud technology platform, and more likely than not, train the clients onto newer technologies. But the experience of hundreds of firms shows that the payoff far outweighs the cost of such efforts.