INNOVATION & CHANGE MANAGEMENT

Accountants Race to Tame AI before AI Outruns the Practice

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Only 1 in 5 firms has an AI strategy, leaving most firms with varying degrees of chaos.

Barely three years since ChatGPT launched, 98% of accountants are using AI regularly. 88% use it in client service.

By CPA Trendlines Research

With artificial intelligence now firmly embedded in the daily life of tax and accounting firms, the profession’s next test is whether practitioners can learn to run AI before AI outruns the practice.

A new crop of research studies and benchmarking surveys suggests firms have yet to fully govern the tools, price the work, train the staff and protect client trust under AI regimes. Reports from the AICPA, Karbon, CPA.com, Blue J, Intuit Firm of the Future, KPMG, Personiv, the ACCA, Rightworks, Business.com and Citrin Cooperman show AI adoption is no longer in doubt. Coping with it is.

MORE Artificial intelligence | Supkis Cheek: Most Accountants Are Missing This AI Shift | |Private Equity’s Big Bet Faces an AI Shake-Up | Doug Slaybaugh: How to Define “Values in Motion” | At ENGAGE 2026, a Profession Richer and Less Certain Than Ever. | Jen Cryder: From Membership Model to Market Maker | Big 4 Transparency | Three Tech Priorities with Rapid ROI | The Google Playbook for Young Accountants | AI Can Fix Your Workflow—or Break It in Seconds |

Karbon says 98% of accounting professionals use AI, up 15 percentage points from last year, with 55% using it several times a day and 74% using it daily or more often.

Intuit says 88% of accounting professionals used AI for at least one client service in the last 12 months, and 86% used AI for at least one firm operation. Some 46% of firms are investing in AI training, 21% have an AI policy, and 21% have an AI strategy. Intuit says 30% describe AI as embedded by default in daily work, while 54% use it only when it seems useful.

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Jen Cryder: From Membership Model to Market Maker | Big 4 Transparency

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State societies can evolve into engines of innovation, education, and workforce resilience.

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Big 4 Transparency
By Dominic Piscopo, CPA
For CPA Trendlines

At a time when the accounting profession is undergoing its most rapid transformation in decades, Jen Cryder, CEO of the Pennsylvania Institute of Certified Public Accountants (PICPA), is quietly redefining what a state CPA society can (and arguably should) become. 

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In this episode of the Big 4 Transparency Podcast, Cryder joins host Dominic Piscopo to discuss how advocacy, revenue diversification, and technology investment are converging to reshape the future of the CPA profession. 

Cryder, who spent 15 years in public accounting before joining PICPA more than a decade ago, now finds herself at the center of national conversations around licensure reform, continuing professional education (CPE), and the evolving definition of what it means to be a CPA. While state societies have historically focused on a relatively narrow set of services, Cryder argues that the profession’s accelerating rate of change has expanded that mandate dramatically. “For most of our 130-year history, the definition of a CPA was fairly static,” she notes. “In just the last few years, that list of issues has become infinite.” 

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Jason Blumer & Ian Vacin: How Any Firm Can Scale | Gear Up for Growth

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Why chasing clients isn’t always the right answer.

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Gear Up for Growth
With Jean Caragher

“Success doesn’t have to look like going up and to the right,” says Ian Vacin, co-founder and director of partnership relationships at Karbon, in this episode of Gear Up for Growth, hosted by Jean Caragher, president of Capstone Marketing. “You have to understand what you want as a firm owner, align your revenue with your resources, and build the scaffolding to support that complexity. Otherwise, profitability falls, and you may not recover.”

MORE Jean Caragher here | Get her best-selling handbook, The 90-Day Marketing Plan for CPA Firms, here | MORE Gear Up for Growth here

Gear Up for Growth is tailored specifically for public accounting firms with up to 100 team members looking to expand their practices intelligently and efficiently.

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Vacin, along with Jason Blumer, founder and CEO of Thriveal and Blumer & Associates CPAs, wrote the new book, Scale with Purpose: The Service Entrepreneur’s Guide to Intentional Growth. Drawing from research involving hundreds of firms worldwide, Blumer and Vacin reveal that only about 5% of firms successfully navigate their first major growth phase without setbacks. The authors emphasize that organizational design must precede capacity planning. Without thoughtful structure, firms hit predictable scaling plateaus, particularly between 8 and 20 employees.

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Efficiency Is the Wrong Goal for AI | ARC

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Value, quality, and effectiveness—not cost savings—should define success.

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Accounting ARC
With Liz Mason, Donny Shimamoto, and Byron Patrick
Center for Accounting Transformation

Does meaningful AI adoption require scale, budget, and the dedicated innovation teams embedded in large accounting groups? In this episode of Accounting ARC, Donny Shimamoto, CPA.CITP, CGMA; Byron Patrick, CPA.CITP; and Liz Mason, CPA, take on a familiar—but increasingly flawed—narrative in the accounting profession: that large accounting teams will define AI success

The reality, they argue, looks very different on the ground.

MORE Accounting ARC: Accounting’s Hidden Talent Risk: The Sandwich Generation | Built Fast. Sold Faster. Broken Later? The Truth About Accounting Tech | Recognize When You Need to Recharge Before You Burn Out | Valuing More Than the Balance Sheet | Accounting’s “Untalked-About” Frontier | Why Happiness is Hard-Fought for High Achievers | The Fastest Way to Lose Talent Is “Dick Leadership” | Post-Holiday Fatigue Isn’t a Failure; It’s a Signal | OCR, Research Bots & Meeting Assistants: What Actually Helps Now | Return Season is the New Stress Test | Small Firms May Have the Biggest Advantage in 2026 | Downgraded: What the DOE Said About Accounting |

What starts as a reaction to a “big firm” innovation discussion quickly turns into a broader reframing of how small and mid-sized organizations should think about artificial intelligence—not as a race for efficiency, but as an opportunity to increase value, improve quality, and deepen client relationships.

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From Deloitte Spinout to Market Disruptor: Streamworks Targets the Mid-Tier Audit and Assurance Software Gap

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Sharma

Rebranded from Auvenir, the independent platform doubles down on AI, quality management, and underserved firms.

By CPA Trendlines

Auvenir, the audit and compliance technology platform originally developed within Deloitte, has officially spun out as an independent company under a new name: Streamworks Tech.

The move marks a strategic shift—not just in ownership, but in market focus, product direction, and long-term vision.

“Ultimately, both sides agreed that… the customers are in the best hands, and the technology is in the best hands, with us continuing forward [as an independent company],” said Neeraj Sharma, chief operating officer of Streamworks Tech. READ MORE →