The Sales Cycle and What You Need to Know

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There are five steps and you can’t skip ahead.

By August Aquila
MAX: Maximize Productivity, Profitability and Client Retention

For a long time, the word “sales” was not an accepted word in accounting firms. Unfortunately, too many accountants associated sales work with some type of unprofessional and even unethical activity. Fortunately, those days are long gone.

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The word “sales” is not a four-letter word; it is a professional activity. People who sell make a promise of some future deliverable: “I will do this and this for you.” In turbulent times, selling is a skill that accountants must learn to be successful. Here is my definition of selling: “Selling is problem solving.” Nothing more and nothing less. It’s what you do every time you help a client with a problem. If you have been a successful new business developer, then you have been a successful salesperson.
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Four Obstacles to Selling for Accountants

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Businessman with head in hands

A detailed and historic look.

By Martin Bissett
Winning Your First Client

Let’s take a look at the last 20 years of my experience and my research as to where new clients come from in an accounting practice. I don’t think there are going to be too many shocks here.

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What I’ve found is that 82 percent of all new clients in a given year who come into an accounting firm come in from a referral source. This may be a bank or a lawyer or some other source, perhaps an existing client, who has recommended that a particular business meet with your firm and come on board as a client.
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Five Best Practices for Sales and Conversion

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two women shaking hands across desk

Plus a six-step process for ushering prospects through to virtual CFO services.

By Jody Grunden
Building the Virtual CFO Firm in the Cloud

An important part of the overall process within the company is sales and conversion. For our virtual CFO service, there’s a six-step lead conversion process from when the prospect discovers our website to when the engagement begins.

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The Sales and Conversion Process

Our sales and conversion process includes six steps.

Here’s what that looks like and the typical timeline: READ MORE →

Bissett Bullet: Could You Do More?

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Today’s Bissett Bullet: “When marketing delivers us new prospect meetings, each interaction that prospect has with us influences them for or against using us.”

By Martin Bissett

New business meetings can be like gold dust given the amount of competition we are up against and they are too lightly treated by too many firms. Understand that the response that they get from us by email, the response that a prospect gets from us when they call us, the response they get from us when they see us, all influence their decision-making process. We need to ensure that every “touch” we have with a potential prospect is a positive one that puts another weight on our side of the scales.

Today’s To-Do:

Today review the number of interactions that we have with a new potential client from the first time they inquire to when we sign them up. Is there anything more that we can do to make them feel welcomed into the practice?

See more Bissett Bullets here

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Five Practice Building Basics Revealed

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two men standing and shaking hands

Plus a quick quiz about your marketing.

By August Aquila
MAX: Maximize Productivity, Profitability and Client Retention

Some firms go from one marketing activity to another without much success. The firms that are successful do the basics very well. Like any athlete in spring training, accountants and consultants need to practice the basics of building their practices.

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Here are the basics:

  1. Creating opportunities to meet people

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