… or would you rather maintain the status quo?
By Steven E. Sacks
Just like the uncertainties surrounding a client loyalty assessment, so, too, do questions surround the performance of a managing partner. One of a firm’s board responsibilities concerns the development and implementation of an executive review process.
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If one is lacking, this indicates that there is no mechanism to collect timely and relevant performance metrics, which leads to the lack of hard and accurate data. This prevents honest feedback between the managing partner and the board.