TAX SEASON

Tipping Point: Accountants Scramble for AI-Enhanced Tax, GL, and Workflow Apps

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New workflow systems expected to cut labor problems and shore up profit margins.

Coming out of tax season, more than 55% of firms are looking for new artificial intelligence solutions, up 10 points from before the season. The scramble for practice management and workflow solutions has almost doubled. (CPA Trendlines Research)

By CPA Trendlines Research

The CPA Trendlines Busy Season Barometer shows accounting firms are already planning changes to their technology and workflows, aiming to address the same pressures that defined this year’s busy season.

The research points to a profession broadly aligned with what needs to change, but much less aligned with how quickly those changes can be put into practice.


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Firms across the spectrum, whether reporting a better or worse tax season, identify similar priorities: improving efficiency, reducing manual work and making better use of technology.

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Eight Tips for Delighting Tax Clients

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Portrait of a mature businesswoman giving a binder

Do they feel important?

By Ed Mendlowitz
Tax Season Opportunity Guide

Clients are our customers. They pay our salary and enable us to make good livings. Do what you can to accommodate them and make them feel important – as important as they believe they are.

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Also be user-friendly – do not make it difficult to work with you. Clients don’t know how smart we are. They think we are great, but they measure us by the small things – the good and bad.
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 Busy Season 2026: Clients, Pricing, Staffing… CRUNCH

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CPA Trendlines Busy Season Barometer: Modest Gains, Mixed Outlook, Cautious Tech Upgrades Ahead

Top concerns: “The returns aren’t harder—they’re just later.” (CPA Trendlines Busy Season Barometer)
Join the survey. Get the results.

By CPA Trendlines Research

The 2026 tax season shows some gradual improvement for certain firms, but most practitioners report conditions that remain largely unchanged from a year ago, according to the latest data from the CPA Trendlines Busy Season Barometer.

For More Busy Season Trends and Strategies: Join the survey. Get the results.

MORE Tax Season 2026

The good news is: 2026 hasn’t turned into the disaster some were expecting with a new tax law and diminished IRS. The bad news is: 2026 is turning into a relatively routine year — without the advances in workflow or the better margins from higher-value services that some were hoping for.

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Tell Your Tax Clients about These 40 Other Services

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Woman and man shaking hands across a desk

BONUS: A checklist to use for additional client services.

By Ed Mendlowitz
Tax Season Opportunity Guide

The following listing can give you ideas of additional services clients might need.

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This list is not complete, but it is a good start for you to start thinking about what types of additional services you can offer to your clients!

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Inside Tax Season’s Hidden Shift: Same Work, Fewer People, Higher Cost

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And that’s the good news.

Your mileage may vary: The tax and accounting workforce is churning out almost as many returns. But with rising labor costs. Is that a margin squeeze or the firm of the future? (Index = pro-filed tax returns, annualized payrolls, and headcounts)

By CPA Trendlines

New CPA Trendlines Research suggests that the much vaunted promises of AI-enabled efficiencies are still just that – promises.

MORE Tax Season

So far this year, firms are producing even fewer tax returns than at the same time last year, while salaries are increasing.

The problem gets worrisome when you notice that headcounts are flat to down. Or, are these the signs of a new paradigm?

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