The 12 Reasons Your Staff Hates Your Firm

BONUS WORKSHEET: Calculating the high cost of turnover.

By Marc Rosenberg
On Staffing

Let’s examine the state of CPA firm professional staff turnover.

Chart on staff retention
Staff Turnover Rates, Annualized, by Firm Size. Source: Rosenberg Map Survey at

MORE ON STAFFING: 8 Keys to Keeping Staff Engaged | How to Create a Talent Management Strategy | What Happened to the Relevancy of the CPA Profession? | Staffing: What CPA Firms Are Learning the Hard Way
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The high cost of turnover

Much has been written about the high cost of turnover. Almost all estimates range from 1 to 1.5 times an employee’s annual compensation.