By Sarah Dobek
The unfolding events of 2020 will continue to be the tailwind of change for the profession.
The most significant and obvious change is the forced adoption of remote/flexible work. So many firms were convinced that remote work just wasn’t feasible. The pandemic has proven otherwise.
MORE: 2021: You’ll Never See ‘Normal’ Again | SURVEY: We Adapted to Remote Work … Now What? | SURVEY: 2020’s Disruptions Are Only the Beginning | COVID Brought Us More and Better Client Communication
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Yes, for some firms, it’s not working well. But on closer inspection, these challenges are actually bringing to light systemic management and operational issues. From today’s vantage point, long- term operational change is inevitable as firms evaluate more permanent work-from-home scenarios in both the long and short term.
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