How Overachievers Can Get ‘Unstuck’

Diagram of objectives

Here’s your new process.

By Bill Reeb
Succession Institute

I was looking for a process that was logical, yet would be dynamic enough to respond to life as it unfolds around us.

MORE ON PERFORMANCE MANAGEMENT: When the Inmates Are Running the Asylum | The Two Most Common Management Styles | Different Roles for Different Partners | How Big ‘Books’ Hurt Firms | Developing a Three-Year Vision [VIDEO] | More Merger Questions Than You Imagined | MPs: How to Elect Them … and Fire Them | Partners as Role Models: The Good, Bad & Ugly
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For example, when I am hired to help an organization create a strategy and then implement it, I call upon a formal process to get us from vision through execution. However, often the reason I am called in the first place is that someone or some organization realizes they are stuck.

When this is the case, I first take a look at

  • where they are,
  • what they have already done and/or attempted
  • and where they want to go,

and then help them see for themselves what next action will likely unstick them so they can continue moving again in the direction of their choice. The steps in this system follow a logical flow.
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Why You Must Constantly Push Work Down

Woman in business attire with papers flying around behind her backNew staff won’t work the hours you did. Forget that notion right now.

By Bill Reeb and Dominic Cingoranelli

As we work with firms throughout North America, one of the most constant, critical issues we find is that of staffing gaps. Those gaps are manifested in shortfalls of billable hours, as well as shortages of people, and a lack of critical competencies of people – all at various levels throughout the firm.

MORE ON PERFORMANCE MANAGEMENT: When the Inmates Are Running the Asylum | The Two Most Common Management Styles | Different Roles for Different Partners | How Big ‘Books’ Hurt Firms | Developing a Three-Year Vision [VIDEO] | More Merger Questions Than You Imagined | MPs: How to Elect Them … and Fire Them | Partners as Role Models: The Good, Bad & Ugly
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

In these situations, we tend to find that often the partners, and sometimes the managers, are billing too many hours. Meanwhile many staff, especially at the lowest levels within the firm, consistently are missing their billable hour targets.
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How ‘Take What’s Given’ Works in Business

Extended hands on black backgroundDon’t ignore the opportunities right in front of you.

By Bill Reeb

In the practice of martial arts, the concept of “take what’s given” is drilled in to teach us to respond to what our opponent is offering rather than either following some mental plan we have conjured up or overrelying on our strengths.

MORE: You Might Be Your Biggest Obstacle | From Martial Arts to Business: 5 Steps of Evolution | Expect and Embrace Failure Anytime You Do New Work | Determining Your Desires Should Be an Active Process | Know Where You Are Running To | Let Go of What You Think You Know
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When you have an unfamiliar opponent, both a mental plan and leveraging strengths require information you don’t have to dependably work. In other words, those two options presume superiority; that I know my strengths are greater or that my plan has all the necessary contingencies to appropriately react to the actions and reactions of my opponent. How could you have this level of knowledge or insight about an unknown opponent?
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You Might Be Your Biggest Obstacle

Young man facing image of himselfSelf-criticism is healthy … until it isn’t.

By Bill Reeb

A couple of years ago, when I was consulting onsite with the executive team, one of the managers pulled me aside and asked me for some personal advice. She said, “I am thinking about asking to go part time because the stress of this job is really getting to me. What do you think they will say?”

MORE: From Martial Arts to Business: 5 Steps of Evolution | Learn to Work ‘Better’ Instead of ‘Harder’ | Be Realistic Regarding Expectations | A Clear Direction Provides You a Sanity Check | Refining Desire
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I told her that I thought they would be willing to do whatever she wanted. But then I added, “What are the owners or your direct boss doing to create this stress?” Here was the conversation that followed:
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Expect to Change Your Plan

Man scratching head while standing at crossroadsAdjustments are not only OK, but expected.

By Bill Reeb

This sounds like an odd comment to make given the importance I have assigned to identifying your desires and creating plans and tactics to achieve them. But we aren’t focusing on Desire in this step, but rather the Work needed to achieve your desires.

MORE: From Martial Arts to Business: 5 Steps of Evolution | Learn to Work ‘Better’ Instead of ‘Harder’ | Be Realistic Regarding Expectations | A Clear Direction Provides You a Sanity Check | Refining Desire | Roadblocks from People with Good Intentions
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Desires and plans change, or we need to be flexible enough to allow them to change as we gain more knowledge, skills or experience as we do the work. In other words, you want to leverage the wisdom you gain from doing the work.
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