If you can help, why wouldn’t you?
By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting
Part of my success in getting new business was getting additional work from existing clients.
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I was always good at this, and I think it was because of my attitude of helping the client beyond what the routine services were. Early on I felt queasy about mentioning that there would be an additional fee for the extra services, but after a few times, I got over that.