The Clients that Keep You Awake at Night

Masked man carrying large money bagWhen even the best internal controls fail, guess who the client will blame?

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

I have addressed the importance of controls when trying to get a client. But it is also important to retain the client.

MORE: Clients Don’t Lose Sleep for Overpaying Taxes | 6 Ways to Increase Your Fees … If You Dare | The Clients that Got Away | Upselling Made Painless | Boosting a Fixed Fee Substantially | Creative Ways to Retain Staff | What CPAs Can Learn from Lawyers and Doctors | My Top 10(ish) Regrets
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A good system that is not monitored is a sure way to lose your client – and your sleep.