Never Charge by a Time Unit

Money on one side of scales, watches on other3 flaws with this business model.

By Rob Nixon

I would love to meet the person who invented time-based billing. I think this person is a complete business moron and I would have much pleasure in highlighting the unethical behavior that this method causes. This is probably the same person who invented write-offs as well. What a complete idiot.

The premise is that if you get the charge rate right and the time to do the job right, then the price is right. Nothing could be further from the truth.

MORE ON STRATEGY: Feel Good About Yourself | You Can’t Lavish Time Unless You Have Time to Lavish | Changing Accountants: 2 True Tales | Your Clients on Your Terms | How Much Should Partners Make? | Be a History Maker | Why ‘Steady as She Goes’ Isn’t Enough | How to Calculate a Value Price | Boost Efficiency and Your Bottom Line | Marketing Must Generate Leads
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Time-based billing does not value the project. The only value of a project is what the market is prepared to pay for it. I am going to challenge your thinking of time-based billing and encourage you to adopt a new model of value pricing.
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Feel Good About Yourself

Male and female runners silhouetted against London BridgeLessons learned when my wife signed me up for a marathon.

By Rob Nixon

To do what you want, when you want, with whom you want in a manner that you want then you’ll start feeling good about yourself. If you do not feel good about yourself then you will probably hate your clients.

MORE ON STRATEGY: You Can’t Lavish Time Unless You Have Time to Lavish | Put Your Own Oxygen Mask On First | Define Client Wants Vs. Needs | The Entrepreneurial Accountant: An Oxymoron? | Growth Is All About the Clients | Order Takers and History Writers | Why Old Pricing Models Are Unethical | 8 Ways to Improve Firm Profits | Be an ‘Object of Interest’
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You need to be happy with what you see in the mirror. You need to be fulfilled and you need to be excited about life. You need to be happy with the way that you execute your goals.
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You Can’t Lavish Time Unless You Have Time to Lavish

Clock facesOn the chopping block: time wasters and toxic relationships.

By Rob Nixon

To do what you want when you want means you need to MAKE time available to do what you want to do.

MORE ON STRATEGY: Put Your Own Oxygen Mask On First | How to Build Enduring Relationships | They Should All Be ‘A Class’ Clients | Accountants Are the Last Trusted Advisors | How to Structure Your Firm for Success | Why Average Project Value Matters | Do Your Clients Want More?
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There are many excuses that people make for not doing something. The poorest, weakest excuse that has no meaning is, “I didn’t have the time.” How can anyone not have the time when we all have the identical same amount of time to use? We all have 24 hours in a day, 168 hours in a week and 52 weeks in a year. No one gets one second more or one second less.
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Put Your Own Oxygen Mask On First

Woman resting feet up on globe with hot air balloon in distanceEveryone has a Ferrari.

By Rob Nixon

No doubt you have been on an airplane and endured the mandatory safety briefing. Every safety briefing has the oxygen mask discussion. On every flight I have ever been on they say (or infer) the same thing: “Make sure you put your own oxygen mask on first before helping others.”

MORE ON STRATEGY: How to Build Enduring Relationships | Changing Accountants: 2 True Tales | Your Clients on Your Terms | How Much Should Partners Make? | Be a History Maker | Experience Doesn’t Mean What You Think It Does | Why ‘Steady as She Goes’ Isn’t Enough | The Final Critical Traits: How Do Your Tires Look?
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What they are saying is that if you are calm, relaxed and in control you can help others survive. The same applies to the accounting business. If you (as the advisor) are healthy, fit, relaxed, in control, successful and wealthy, then you can help others to be the same.
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How to Build Enduring Relationships

Woman explaining financial brochure to manA 10-point communication schedule and 12 performance standards.

By Rob Nixon

When you get a lead for a new client you are so excited. It’s almost like a potential new love has entered your life.

MORE ON STRATEGY: Changing Accountants: 2 True Tales | Define Client Wants Vs. Needs | Mindset Is Everything | The Entrepreneurial Accountant: An Oxymoron? | Growth Is All About the Clients | Change Is On the Horizon | Order Takers and History Writers
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

To seal the deal you really woo the potential client in the dating period and you dance for a few weeks while you make all sorts of promises. Finally they commit to being engaged to you and the client agrees to your promises and charm. You are even more excited.
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