PAY & COMPENSATION

How Accounting Staffing Has Changed

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Businesswoman sitting on table while talking with four coworkers

And two major drivers of that change.

By Marc Rosenberg
CPA Firm Staff: Managing Your #1 Asset

“Treat people as they are and they will remain as they are. Treat people as they can be and should be and they will become as they can and should be.” – Goethe

“You see, really and truly, apart from the things anyone can pick up, such as dressing and the proper way of speaking and so on, the difference between a lady and a flower girl is not how she behaves, but how she’s treated. I shall always be a flower girl to Professor Higgins, because he always treats me as a flower girl. But I know I can be a lady to you, Colonel Pickering, because you always treat me as a lady and always will.” – Eliza Doolittle in “My Fair Lady”

MORE: Thirteen Traits of Partners You’ll Want to Keep | Six Rules for Keeping Partners Happy and Productive | Why Strategic Thinking Impacts Your Firm’s Future | Seven Things Good Firms Must Do | Five Ways to Separate Accounting Winners from Losers | Two Factors Determine Firm Profitability | Don’t Make Firm Profitability a Goal | Core Values: Why Your Firm Needs Them | Five Keys in Compensating New Managing Partners | Top 20 Tough Choices for the Partner Comp Committee | Voting on Ownership Basis? Three Better Methods | What Partners Do and Don’t Deserve
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The ancient Greek philosopher Heraclitus said: “There is nothing permanent except change.” People fly and drive cars instead of using horses and carts. Technology has replaced calculators, slide rules and the process for writing books. Food is purchased at grocery stores instead of grown on farms.

Drastic changes have occurred in the CPA industry as well. One of the biggest areas of change is how staff are managed and treated, as shown by this chart.
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Michelle River: The Hidden Data Behind CPA Firm Burnout and Profit Pressure | Gear Up for Growth

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How savvy CPAs are unlocking powerful insights buried in their practice management systems. Plus: Download the slide deck.

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Gear Up for Growth
With Jean Caragher
For CPA Trendlines

“What surprised me most isn’t what the data says,” says Michelle Golden River, CEO of Fore LLC, in a new episode of Gear Up for Growth, powered by CPA Trendlines. “It’s that almost every CPA already has it, and it rarely makes it into leadership conversations.” 

Download Michelle River’s slide deck here

MORE Jean Caragher here | Get her best-selling handbook, The 90-Day Marketing Plan for CPA Firms, here MORE Gear Up for Growth | MORE CPA Trendlines Streaming Network here

River tells host Jean Caragher, president of Capstone Marketing, that firms are overlooking powerful insights buried in their own practice management data. 

River challenges CPA firm leaders to rethink long-held assumptions about growth and sustainability. “There is no reason we should be taking a high volume of low spenders when it’s killing us. It’s ruining our sustainability chances,” she says

River leaves three top takeaways for CPA firms:

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Doug Slaybaugh: How to Define “Values in Motion” | The Disruptors

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Are your firm’s stated values consistent with its behavior?

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The Disruptors
With Liz Farr
For CPA Trendlines

How does your firm define culture? Is your culture consistent with the values posted on the breakroom wall? Doug Slaybaugh, founder of CPA Coach, defines culture as “values in motion.” According to this definition, a firm’s stated values must be evident in the ways a firm actually behaves.

MORE DISRUPTORS: Candy Bellau: The $350 Pricing Mistake that Nearly Broke this Boutique Firm | The Disruptors | Poe: What P.E. Really Wants from Firms | The Disruptors  | Blake Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm | Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time |

MORE CPA Trendlines Streaming Network

A firm with the value of philanthropy, for example, should give team members the ability to volunteer or sponsor nonprofit events. “There should be evidence,” Slaybaugh explains. “Otherwise, there’s no evidence of that value. It’s really not your culture.”

Slaybaugh’s previous firm had the often-clichéd value of “people first,” but actually executed on that. Team members were offered the option to buy an additional month of PTO, prorated from their salaries, resulting in an 11-month year with nearly two months of vacation.

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Seven Things Your Compensation Model Must Accomplish

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Take a hard look at your partners.

By Domenick J. Esposito
8 Steps to Great

Let’s take a deep dive into both a firm’s partner mix and its compensation model.

MORE by Domenick J. Esposito
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In a “Good to Great” research study on high-performing organizations performed by Jim Collins, it was concluded that the method of compensation, as a causal factor for high and sustained performance, is largely irrelevant. The study concluded that whatever system is in use, it simply must be rational and equitably managed and that high sustained performance is largely the result of doing many things well.
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Accounting Enrollment Surges as Profession Rebuilds Its Talent Pipeline

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chart
Trends in the number of college accounting majors compared to salaries in the industry. Enrollments are up 5.7 percent so far this year and so is pay. (CPA Trendlines Research)

 

56,000 new accounting majors since 2023.

By CPA Trendlines Research

Accounting programs at U.S. colleges and universities are seeing a resurgence after years of decline, providing fresh evidence that the profession’s talent shortage may be easing.

MORE The Fastest-Growing Jobs in Accounting Are Not Accounting Jobs | Crowdsourced Salary Data Sparks Accounting Change | Retention Isn’t About Perks or Paychecks Anymore | Why CPAs Quit Public Accounting | Students Who Get Ahead Don’t Wait for Graduation | The Staffing Problem Nobody Talks About | New CPA Licensure Pathway Opens Doors to Talent |  | Gen Z Surges into Accounting for All the Reasons Your Mother Told You

MORE in Pay & Comp | Staffing & Recruiting

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New data from the National Student Clearinghouse and the AICPA show that accounting is now outperforming most other business disciplines in attracting undergraduate students.
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