Six Ways to Save a Client Today

Local accounting firm redefines “R&D” for client retention and business development. How to keep clients happy and build your business. by Rick Telberg At most companies, “R&D” means “research and development.” But at Dugan & Lopatka CPAs in Wheaton, Ill., every … Continued

CPA Net Income Per Partner Surges 16%

(What recession?) The surprising thing about  AOMAR’s CPA Firm Practice Management Survey 2010 is that there were so few surprises. The study turned up very few significant changes between 2009 and 2010. Of course, it’s possible that the major metrics … Continued

Top Five: Secrets of a CPA Start-Up

In the suburbs of Washington, D.C., an ex-Army intelligence specialist is breaking the mold for accounting firms and inventing new ways of doing business. by Rick Telberg Maybe it’s the four years he spent in Army intelligence at the Pentagon. … Continued