Five Keys to Better Client Retention

From the Accounting Office Management & Administration Report via Texas Society of CPAs.

Attracting and retaining clients has taken on new importance for CPAs whose firms have taken a hit in the last few years.

“In this recession, CPAs have had some whoop-ass put on them, mostly because the number of clients is dissolving,” says Rick Telberg, president and chief executive of East Hampton, N.Y.-based Bay Street Group LLC, advisers in marketing, management, and strategy for the tax, accounting, and finance industries.

The biggest way to land new clients is through referrals, Telberg says, and these days it’s happening online. “What we’ve found is that the firms that are doing something—anything—are making progress,” he says.

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XCM Joins Fujitsu, SpeedTax Alliance

Strategic Alliance Will Continue to Educate and Inform CPAs and Accounting Professionals about Technologies That Help Their Firms and Their Clients Become More Efficient and Productive

BRAINTREE, Mass.–XCM Solutions, LLC, the pioneer in delivering paperless workflow solutions to the accounting profession, today announced it has joined the CPA-focused strategic alliance formed in 2010 by Fujitsu, the market leader in document imaging scanners, and SpeedTax, a provider of Software-as-a-Service (SaaS), fully-automated sales tax solutions.

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CPA Firm Leverage Ratios Collapse as Headcounts Hit Five-Year Low

Recession sees big drop in accounting and bookkeeping employment.

The First Decade, 2000-1010: Accounting and bookkeeping services, all employees, in thousands, seasonally-adjusted

by Rick Telberg

As headcounts in the accounting and bookkeeping industries continue to decline, a new CPA Trendlines analysis suggests that partners and senior managers are taking on more of the duties once handled by staffers. READ MORE →

More Accountants Looking to Change Jobs

Job confidence rises. The Mergis Accounting and Finance Employee Confidence Index, a measure of overall confidence among U.S. accounting and finance workers, edged up 2.2 points to 56.1 in the fourth quarter of 2010, suggesting  an increased numbers of professionals … Continued

Accounting Grad Hiring on the Mend

MSU study predicts 7% increase at firms; 17% including corporate. After a sluggish 2009-2010, companies seeking business majors are poised to pick up hiring strongly throughout the year. According to the 2010-2011 Recruiting Trends Survey by Michigan State University, last … Continued

Seven Keys to a Successful Merger

Remember rule number one – “No integration, no successful merger.” by August J. Aquila You decided to conduct a merger to achieve some strategic objective, you went through all the emotional turmoil of getting both parties to sign the documents, … Continued