Leader Training Is Time Well Spent

leader addresses co-workersFour questions to test your leadership culture.

By Robert J. Lees, August J. Aquila and Derek Klyhn

Being a good coach is just one of the expectations firms must have of their partners. They are expected to be leaders, as well.

MORE ON LEADERSHIP: Managing Partners Must Remember Partners’ Needs | 5 Questions About Your Firm’s Direction | Like Herding Cats: Partners Must ‘Walk Together’

While most of the partners we know understand and accept that need, not everyone does, and not everyone understands what being an effective leader means.

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5 Points to Consider When Paying Out Goodwill

How firms decide the goodwill payable to a retiring partner. By Marc Rosenberg Retirements & Buyouts There are five factors that need to be taken into account when computing the goodwill benefits due a retiring partner:

Going Paperless Means Training Clients, Too

Stock image of businessman pushing a giant stack of documents isolated on white backgroundAnd putting a fail-safe system in place.

By Roman H. Kepczyk
Quantum of Paperless

One of the most critical steps in transitioning a firm to a “paperless” environment is capturing information in a digital format at its “root” source as that information enters the firm.

MORE ON TECH SPENDING: How to Cut Tax Prep Costs with Scanners | Making Digital Tax Process Easier Is All About the Workflow | Why Firms Need Document Retention Standards | Digital Fax Has Benefits You May Be Ignoring | Wireless Is Hot, and Here’s How to Handle It | How Safe Is Your Internet Lifeline? | New Tech Tools for the 24/7 Accounting Firm | How to Choose the Right Backup System | Where Laptops Rule at CPA Firms Today | Step 1 in Building the Paperless Firm: Scanners

At the base level, this means having clients provide you information in a digital format — which can be done via email, digital fax or through a portal — rather than with a physical document.  While email is currently the most prevalent tool utilized by clients, it is anticipated the security concerns will help clients transition toward portals.

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Should You Buy a Practice from an Estate?

Ed Mendlowitz CPA The Practice Doctor Q and ABy Ed Mendlowitz
Author of “Implementing Fee Increases”

QUESTION: A widow called me to ask if I wanted to buy her husband’s practice. He died suddenly a month ago. What should I offer and how should I handle this?

RESPONSE: It is always hard to buy a practice from a widow or estate when the accountant did not make arrangements.

MORE PRACTICE DOCTOR Q&A: No More Printouts at CPE Programs? | How to Apply Value Pricing to Bundled Services | 6 Ways to Take a Client Beyond Tax Prep | 18 Ways to Blow a Partnership Opportunity | When Experience Doesn’t Add Up | 8 Times When Hourly Billing Trumps Value Pricing | 6 Ways to Know What You Don’t Know | 10 Do’s and Don’ts for Making Small Business Clients Happy | Client’s Difficult Daughter Balks at Bill | 6 Simple Steps to Impress a Prospect

The expectations of the seller are usually greater than reality, and the buyer is getting something that already has declined in value, with clients leaving as they hear of the death, and the information about client servicing is likely not too organized, if it exists at all. This also applies to a sudden complete disability. This should be a “lesson” to get your own affairs in order.

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How Partner-to-Staff Leverage Drives Profits

Pile of new 100 US dollars 2013 banknotesRatios affect income per partner, survey shows.

CPA Trendlines Exclusive

Staff sizes and, more significantly, the ratio of staffers to partners are among the most significant factors in determining CPA firm profits, according to new edition of “The Rosenberg Survey: The National MAP Survey of CPA Firm Statistics”

MORE FROM THE MAP SURVEY: Geography Plays Part in Firm Success | Financial Services Up at Largest Firms, Down at Smaller Ones | Big Firms Keep Getting Bigger

Staff-to-partner ratio is the fourth leading determinant of firms’ profitability, behind fees per partner and per staff and partners’ billing rates, says the the MAP survey team, which is comprised of compiled by Marc Rosenberg, the noted industry consultant based in Chicago, and the Growth Partnership consulting firm in St. Louis. READ MORE →