A Friendly Chat or a Billable Discussion?
Make your intentions clear at the outset.
By Ed Mendlowitz
202 Questions and Answers: Managing an Accounting Practice
Question: I have a close friend who is also a client. He went through a rough time with his wife threatening a divorce and we spent a lot of time talking about it (out of office settings).
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I sent him a bill and he returned it with a notation that “we spoke as friends and not as a professional consultation, and the bill should be canceled.” What should I do?