Topic: client

Is the Profit Squeeze Over?

New trends emerge in net profit margins and accounts receivable.

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Keeping Clients in Line: Start with Late Fees

Plus five more clauses you might want to consider. By Ed Mendlowitz 101 Questions and Answers QUESTION: You state on the bottom of your invoice that you charge 1.5% for balances over 60 days. Do you actually implement that or is it just warning? Do you do it on all clients or just some? Do clients pay that or complain? If they send in payment without that, do you write off the finance charge or leave it open?

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How to Find New Clients on Social Media

Study shows CFOs’ key interests and topics for conversation.

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When a Client Threatens to Sue

By Ed Mendlowitz 101 Questions and Answers for Managing an Accounting Practice QUESTION: A former client wrote me a letter threatening to sue me for bad services.  I did nothing wrong and actually did a great job and they still owe me money.  What should I do?  RESPONSE: Walk away!  Ignore the threat.  Don’t respond.  Stop billing them.  And go about your business.  Life is too short to get tied up in dissipating actions.  It is rare to run a business without getting stuck from someone.   

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The 5 First Steps in Targeting Clients

How to build a plan. By Ed Mendlowitz 101 Questions and Answers for Managing an Accounting Practice  QUESTION: I want to start growing my practice but am having trouble defining my target client.  I tend to accept every client I can and seem to have clients all over the place. Is there anything I can do to better target my “ideal” clients?  ANSWER: To have a target client means you have a target. The target is the result of a plan. So, what is your plan? 

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When Should You Drop a Client?

The thought and calculation that goes into pruning a client list. By Ed Mendlowitz “Tax Season Opportunity Guide“ QUESTION: I want to clean out my client list of small tax clients because I am just too jammed during tax season, and don’t have enough business to hire someone. Should I just drop the lowest-paying 10% of my clients?   RESPONSE: I never like dropping clients unless you just can’t stand them and are losing money on them and they never referred any new business to you. However, there are times when it is smart to prune your client list. 

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I Just Lost My Biggest Client

By Ed Mendlowitz “Tax Season Opportunity Guide“ QUESTION: I just suddenly lost my biggest client. They said they outgrew me. What could I have done to keep them? RESPONSE: Maybe nothing. And at this point it may not matter, but there are some things you can do to maybe get them back in the future and stop it from happening with another client. Losing any client is not pleasant, and losing a large client hurts. And when it is sudden it hurts even more. I will answer this in three parts. 1. How to try to salvage something from the loss. 2. How to stop this from happening in the future. 3. How to avoid being “suddenly” surprised.

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Past Due Fees

By Ed Mendlowitz “Tax Season Opportunity Guide“ Question: A client owes me a very large amount of money and seems to be giving me a runaround and I need to get the check quickly. The client has the cash, so that is not an issue. Do you have any suggestions? Answer: Offer him a discount for immediate payment and tell him you will send a messenger to pick up the check, or he could deposit it in the firm’s account. P.S.: The client paid the bill depositing it in the firm’s account, and faxed the deposit slip to the accountant later that afternoon.  

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Three Ideas to Boost Your Income by Tuning into Timing

By Sandi Smith Leyva, CPA Accountant’s Accelerator Except for the usual tax due dates, this time of year can be slow for some accounting firms and especially some tax firms.   But it doesn’t have to be if you know what to do.  Here are three ideas you can use to boost your revenue, not just this month, but all year long.

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