Timesheets: The Nuclear Option

Lamentations on the billable hour: Jamey Johnson’s “The Dollar.”

Nuke ’em: Kill timesheets before they kill the profession.

By Ed Kless

The litany of “challenges for the profession” repeats the narrative that has been well documented and continues to grow for over the last decade:

  • While there are more people graduating with degrees in accounting, fewer of them are sitting for the CPA exam. This is leading to fewer new hires for firms.
  • The new hires they do have are “millennials” who desire a challenge and think they should be made partner sooner rather than later.
  • Attrition, especially at the mid-career level, is over 10 percent and is mostly initiated by the professional, not the firm.
  • The loss of people in the middle and bottom of the pyramid is eroding the traditional economic model. Non-equity partners are increasing and funding for partner buyouts is disappearing.
  • Cries of “We must become more efficient,” and/or, “We must embrace new technology,” and/or “We must hold people more accountable,” reverberate in meetings.
  • Compliance work continues to flatline and while new offerings are growing revenue, they are not growing fast enough. Worse still those that do this work are often not even CPAs!

More Ed Kless at CPA Trendlines: Your Time Has No Inherent Value  |  Ed Kless: What Is Strategic Pricing?  |  Ed Kless on Factors Affecting Price Sensitivity  |  A Radical Close Look at Value Pricing  |  Billable Hour in the Extreme  |  The Four Factors for Fixed Pricing

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Presentation after presentation is viewed on the modern equivalent of the campfire, the conference room projector. “Our profession is sick, even dying. We might have cancer. We really don’t know, but it is bad.” It’s true, the profession does have cancer. The good news is, we know the cause and it is curable.

It is called “a timesheet.” It be must cut it out completely before it kills.

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12 Pricing Factors Beyond Cost

Man with net chasing winged moneyCost-plus is a starting point, not the end point.

By August J. Aquila
Price It Right

Accountants face only two major restrictions in determining their fees – the restriction against contingency fees under certain circumstances and the taking of commissions or referral fees.

MORE: Ethical Issues in Pricing | Applying Cobb’s Value Curve to Your Firm | The Four Types of Competition | Marketing and the 5 P’s | Why Choose a Marketplace Orientation? | Why Value Pricing? | Solving Underperforming or Dysfunctional Partners | The 3 Types of Partners You Need
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We have also seen that for the most part, accountants bill their time based on a cost-plus method.
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What to Do When a Client Doesn’t Pay

Ask questions. Negotiate. And be ready to cut your losses.

By Michelle Long and Sandi Leyva

How many times have you been unable to collect from a client?

MORE SMALL FIRM GROWTH STRATEGIES: The Dreaded ‘Quick Question’ | How to Manage Client Expectations | How to Handle Price Sensitivity | How to Handle Referrals – And How Not To | Trashing the Spreadsheet: Best Practices in Modern Expense Management | How to Find Hidden Money for Your Clients | Why Clients Need Dashboards | 3 Ways to Implement Value Pricing | How Small Firms Can Use Value Pricing | 3 Ways to Raise Your Prices | Building Reputation to Build Your Business | 3 Killer Lead Generation Channels | Your Existing Clients Are Your Best Leads | Need More Business? Focus on Referrals

When we asked this question in a poll, 26 percent of you had never gotten stiffed from a client… yet.

That’s good. But a lot of us have gotten stiffed or burned when we’ve not collected money from a client. It’s happened to us.

If you’re one of the smart ones it’s only happened once and never again.

What do we do when there is a billing dispute? First, yes, get paid up front and that’s a good policy.

Let’s talk about some situations where there is a billing dispute. First, if you have a big job and they want you to do some cleanup or catchup work and you estimate it will be a minimum of $2,000, you want them to pay you $1,000 up front before you do the work. If they’re not willing to pay you $1,000 now what makes you think they’ll pay you $2,000 later? Right, so they should be willing to pay some money up front.

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9 Key Elements for Growth, Success

Five office workers use ladder and one person's shoulders to direct long red arrow to trend upwardPut them to work for you.

By Ed Mendlowitz
Tax Season Opportunity Guide

What is needed for growth and success?

MORE ON TAX SEASON: Six Directions for Your Life and Your Business | How to Think Like an Entrepreneur | 40 Other Services Your Tax Clients Should Know About | Eliminate Tax Season Excuses | 16 Qualities of a Good Tax Season Client | Small Tax Season Leaks Can Cause Great Damage | When ‘Quick and Easy’ Tax Season Research Isn’t | 11 Clear Client Instructions to Make Your Tax Season Easier | Have Fun This Tax Season

All these elements are essential:
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Six Directions for Your Life and Your Business

Attractive young woman drawing a picture portrait sketch of herselfIt’s time to choose.

By Ed Mendlowitz
Tax Season Opportunity Guide

Is your practice satisfying?

MORE ON TAX SEASON: How to Think Like an Entrepreneur | Imagine Starting With a Clean Slate | Two Questions to Ask Yourself – Before Clients or Staff Do | 40 Other Services Your Tax Clients Should Know About | Eliminate Tax Season Excuses | 16 Qualities of a Good Tax Season Client | 5 Ways Thorough Beats Sloppy In Tax Season | When ‘Quick and Easy’ Tax Season Research Isn’t | Consistency Simplifies Tax Season

Do you like it the way it is, or do you want it to develop and grow? Some people like the way things are and don’t care about change.
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How to Think Like an Entrepreneur

Young black woman sitting in front of laptop looking thoughtfulAsk yourself these questions.

By Ed Mendlowitz
Tax Season Opportunity Guide

Accountants and tax practitioners are entrepreneurs. This means their practice needs to be run as a business with sound business decisions being made.

MORE ON TAX SEASON: Imagine Starting With a Clean Slate | Know Your Value | 41 Checkpoints for Business Tax Returns | 40 Other Services Your Tax Clients Should Know About | Top 12 Tax Return Preparation Errors

These decisions need to be made in the context of

  • growing the business,
  • adding processes and controls and
  • making greater profit

1. Do you consider yourself an entrepreneur? READ MORE →

Imagine Starting With a Clean Slate

Clean slate with three pieces of colored chalkAre you there yet?

By Ed Mendlowitz
Tax Season Opportunity Guide

We all get caught up with what we do. Sometimes so much that we lose sight of what we are doing and the purpose.

MORE ON TAX SEASON: Know Your Value | Beware the Opportunity Graveyard | 21 Reasons Why Tax Clients Switch Firms | Top 12 Tax Return Preparation Errors | 8 Ways to Delight Tax Season Clients | Small Tax Season Leaks Can Cause Great Damage | 5 Personal Touches for Tax Season | How to Get Paid Faster This Tax Season

Also, work happens. Many of us start out with lofty plans that go astray as the practice develops. Many things cause it – clients we get, availability or lack of availability of the right staff, how we choose to learn or not learn new things, and even where we locate.
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